In order to ensure the quality of products, we always inspect the goods before they are sold. However, the long-distance journey may cause problems from time to time. To provide the best assurance to our customers, we adopt a "7 days replacement service for problem product", which allows you to shop without worries. Customers who purchase the product within 7 days with receipt, if the product is found to have any problems when you need to replace, you can email firstname.lastname@example.org.
Product Replacement and Conditions
Goods should remain with intact packaging for exchange.
Original receipt is required.
Shipping cost on the replacement of goods will bear by customers.
When we do NOT accept Exchanges
We are sorry that we do not accept exchange in the following circumstances:
- Goods sold for more than 7 days;
- The product has been opened (except deterioration) or used more than 50%;
- Improper use or damage to goods caused by human factors;
- Lost order delivery note or receipt;
- Allergic reactions (not suitable for the customers to use the product). If customers find sensitive with the products, it may be unsuitable for the customer to use the product. We do not have any liability or bear any associated costs.
- Product that has "gone bad" but is used more than 50% of the original capacity. If customer suspects that product has "gone ba", we will direct the issue to the relevant manufacturer or distributor for inspection and verification. The normal processing time is one month. If the product is deemed deteriorated, we are willing to accept exchanges.
- Product that is not in original condition, damaged or fragmented.
- Product with discount.
- Any free gifts, accessories and trial gifts.
BEAUTIFUL DAYS reserves all rights of the final decision on goods exchange or relevant matters.
Customers can exchange once for the same product. We do not accept further exchange of the replacement product. In any circumstances, we only offer exchange service, refund will not be provided.
Completion of the transaction
If the customer fails to exchange within 7 days from the purchase, the transaction is deemed completed. BEAUTIFUL DAYS shall not bear any legal responsibility and will not arrange any replacement / exchange.
- BEAUTIFUL DAYS is not responsible for the quality of supplier free gifts and trial items, and does not provide replacement service.
- BEAUTIFUL DAYS is not responsible for any responsibility for any errors or problems caused by improper use of the product.
- BEAUTIFUL DAYS reserves all rights of the final decision on goods exchange or relevant matters.